Do you allow service dogs?
Yes. Guests bringing service dogs to the zoo must check in at Admissions. There will be an acknowldgement form to fill out, detailing areas in the zoo where service dogs are allowed and other guidelines. All outside animals must be well behaved. Any outside animal barking or displaying aggressive behavior toward zoo guests or zoo animals will be asked to leave.
Do you allow pets?
No, for the safety of our guests and animals, pets of any kind are not allowed on Zoo grounds. Assistance animals are allowed with some restrictions. Please check in with Admissions at the main gate if you plan to bring a service animal into the Zoo.
Can I bring a guest when using my Membership?
As a member of the Great Plains Zoo you can get a 15% discount on admission for friends and family. Learn more about membership benefits here.
Where are your restrooms located?
We have restrooms in the lobby of the Delbridge Museum of Natural History, near the Hy-Vee Face-to-Face Farm, and in the ROAR Café.
Do you have a family restroom or a private place for nursing?
Yes, family restrooms and a private comfort room for nursing are located in the lobby of the Delbridge Museum of Natural History.
Can I smoke anywhere in the Zoo?
Smoking is not allowed inside the gates of the Great Plains Zoo.
Can we bring our own picnic to the Zoo?
Yes, you may bring in picnics for small family gatherings. There are picnic shelters and grassy areas throughout the Zoo. Glass bottles and containers are prohibited on Zoo grounds.
If you have a larger group and would like to rent a venue for a private function, please contact us at email@example.com.
Are there any places to buy a meal or snacks?
Yes, the Great Plains Zoo offers a variety of areas to purchase treats and meals including the ROAR Cafe, Gift Shop, and various carts that are available around the Zoo during the summer season.
Do you have wheelchairs and strollers for rent?
Motorized scooters, wheelchairs and strollers are available to rent from the Zoo’s Gift Shop; $5 for a single stroller, $7 for a double stroller, $5 for a wheelchair and $25 for a motorized scooter.
These items are available on a first come, first served basis. A Photo ID is required.
Do you allow skateboards?
No, for the safety of our guests, self-propelled or motorized riding conveyances such as skateboards, skates, “Heely” brand shoes or similar (wheels must be removed), in-line skates, scooters, cycles, big wheels, electric powered toys/riding toys, etc. are not allowed.
Are there other items not allowed at the Zoo?
Yes, for the safety of our animals, items such as balloons, confetti, flags, flashlights, glass bottles or containers, horns, laser pens, loud toys, etc., are not allowed. The Great Plains Zoo reserves the right to refuse any other items that animal care staff advises may cause distress to the animal collection.
Can we feed the animals?
Feeding, chasing and teasing the animals is prohibited. This includes the free roaming animals that call the Great Plains Zoo home, such as the peacocks and ducks. Observe these animals from a distance and do not approach, chase or feed them.
Guests who are interested in feeding an animal should visit the Hy-Vee Face-to-Face Farm where they can purchase and feed rare breed animals such as San Clemente Island Goats and Jacobs Sheep.
Do you have an ATM?
Yes, there is an ATM located in the main lobby of the Delbridge Museum of Natural History.
Where would I find an item lost at the Zoo?
Please visit Guest Services at the main gate to see if the item has been found or to report of a lost item.
Does the Great Plains Zoo donate tickets?
The Great Plains Zoo donates a limited-number of family four-pack tickets each year to charity partners and non-profit organizations to be used for fund-raising opportunities. To request a donation click here.
Can I leave the Zoo and re-enter?
Guests are able to get a hand stamp from admissions for same day re-entry only.
Will the Great Plains Zoo take my animal?
No, the Great Plains Zoo does not generally accept animal donations from private individuals.
How long does it take to visit the Zoo?
Many visitors spend an average of two hours at the Zoo, but how long you stay is really up to you!
What should I do with an injured or orphaned wild animal?
The Great Plains Zoo does not accept injured or orphaned wild animals from the public. The Zoo encourages you to call animal control to find out what to do if you find an wild animal that needs help. For your own safety, please don’t try to approach the animal.
How do I get to the Zoo?
The Great Plains Zoo & Delbridge Museum of Natural History is located at 805 South Kiwanis Avenue in Sioux Falls, South Dakota.
Take the SD-42/12th Street exit, Exit 79, toward Downtown/I-29 Bus Loop. Merge onto W. 12th St/SD-42 toward Downtown/Great Plains Zoo. Turn right onto Kiwanis Ave.
Where do I park and is there a fee?
You may park in the parking lot directly in front of the Zoo. Parking is free on a first-come, first-served basis.
Love this zoo! Great place to get a walk in and the animals are everywhere! The museum/indoor part is very educational too. Has a lot of shade for when it's hot out. Very clean. Friendly staff.Taylor F.
We love to visit the zoo. They have great outdoor exhibits and lots to do inside as well. Great for kids and adults.Robin A.
Lots of great exhibits and animals to see! Fun gift shop and learning center.Stephanie N.
The museum gives you a break from the sun on hot summer days and has a great selection of animal exhibits from around the world. The zoo keeps growing and adding new animal habitats or improving existing ones. Membership offers reciprocal benefits to other zoos around the country.Bill T.