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Seasonal Guest Experience Team Members

Come join us this summer at the Great Plains Zoo as a Seasonal Guest Experience Team Member! This position assists in preserving the Zoo's mission by engaging our guests in various attractions and will be part of a team that is keeping our guests informed and safe and our facilities clean.  You will be creating memorable experiences for our guests while monitoring and interpreting several walk-in Australia exhibits, providing scripted interpretation on our Savannah Express Train Ride, and providing an outstanding and safe experience on our Sanford Carrousel.  

Primary responsibilities include, but are not limited to:

  • Monitoring guests and interpreting animals in our walk-in Australia exhibits, including a kangaroo yard, sheep yard, and Australia aviary.
  • Safely operating the Sanford Carrousel while providing an engaging and entertaining experience.
  • Loading, unloading, and driving the Savannah Express Train Ride while providing an enthusiastic scripted tour.
  • Accepting and counting tokens at paid attractions (cash handling is not required).
  • Providing outstanding guest service.
  • Answering guest questions and providing directions as needed.
  • Communicating professionally and positively with guests, staff, volunteers and others.
  • Some positions include sanitizing facilities including exterior windows in high touch areas such as brown bear, snow monkey and giraffe exhibits.  These positions may also be responsible for cleaning and sanitizing restrooms and emptying exterior trash cans.

Qualifications include, but are not limited to:

  • Must be at least 18 years of age in order to drive motorized carts and train.  Must have a valid driver's license and pass a background and MVR check.
  • Must be willing and able to work hours the Zoo is open including weekends, holidays and evenings.
  • The desire and ability to welcome, interact and engage guests of all ages and abilities as they delight in a day at the Zoo.
  • Previous experience in a customer service role is preferred.  
  • The ability to work well alone and as part of a team.  
  • Maturity, sound judgment and good decision-making skills.
  • Must be able to work outdoors in all weather conditions, be able to lift 50 lbs, and be able to stand for long periods of time.

The Zoo is a 501(c)(3) nonprofit organization whose mission is to foster a greater understanding of our natural world through Education, Conservation, Recreation and Discovery.  The Great Plains Zoo cares for animals from around the world and offers up-close views of animals often not found in larger zoos, including Giraffes, Tigers, Rhinos and a national award-winning Snow Monkey exhibit.  

  • Complete the employment application form below and upload your resume: 





Proof of U.S. Citizenship or immigration status will be required upon employment. Criminal convictions are not an absolute bar to employment, but will only be considered in relation to specific job requirements.


 

  • Love this zoo! Great place to get a walk in and the animals are everywhere! The museum/indoor part is very educational too. Has a lot of shade for when it's hot out. Very clean. Friendly staff.

    Taylor F.

  • We love to visit the zoo. They have great outdoor exhibits and lots to do inside as well. Great for kids and adults.

    Robin A.

  • Lots of great exhibits and animals to see! Fun gift shop and learning center.

    Stephanie N.

  • The museum gives you a break from the sun on hot summer days and has a great selection of animal exhibits from around the world.  The zoo keeps growing and adding new animal habitats or improving existing ones.  Membership offers reciprocal benefits to other zoos around the country.

    Bill T.
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